18.07.2025
ARAG SE Withdraws from the Australian Market
Existing Customers will Continue to be Supported in their Claims
“Unfortunately, business expectations in Australia have not materialised. We are constantly reviewing the potential of our start-ups. After almost six years, the market has not shown the response we expected. Therefore, it’s time for us to leave,” explains Dr. Renko Dirksen, CEO of ARAG SE, the decision.
ARAG’s customers in Australia will continue to be supported in their claims. However, ARAG Australia will not renew any policies nor take on any new business. Despite this decision, the achievements of the local team remain significant. They have played a key role in introducing and embedding legal expense insurance in the Australian market. Through their dedication and consistent customer-first approach, they have successfully raised awareness of this important insurance product. “We extend our sincere thanks to our Australian colleagues for their outstanding efforts, and to our distribution partners, brokers, and legal networks for their ongoing support,” said Renko Dirksen.
ARAG SE continues to focus on the internationalisation of legal expense insurance business. At the beginning of this year, the company opened a branch in Helsinki, Finland through its Norwegian subsidiary HELP Forsikring to develop that market. “The internationalisation of ARAG has been a success model for more than 65 years. Not least because we act when things are not going well enough,” says Dr. Renko Dirksen.