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ARAG and its multiple business lines

The ARAG Group is perhaps best known for its products and services in the field of legal insurance as the leading legal insurer worldwide. It has also gained a solid reputation as an attractive multi-segment insurance provider in its German home market.

And thereby, ARAG SE plays an important role as operational holding company for the ARAG Group: The members of its Board of Management are responsible for the strategic management of the Group, for German business operations in the field of legal insurance and for the international companies.

The composite and health insurance segments are served by ARAG subsidiaries. ARAG Allgemeine and ARAG Kranken complement ARAG’s portfolio of quality insurance products outside the field of legal insurance.

ARAG Business Segments

Business Line Legal Insurance

Since its early years as a legal insurance pioneer, ARAG has dedicated itself to serving as a partner to its customers. The company most recently redfined the German market with its innovative new legal insurance products.

Hanno Petersen

“We aim for continuous improvement.”

Hanno Petersen, Group Board Member, IT/Operations

“ARAG offers comprehensive, affordable cost coverage for legal disputes. We also support our legal insurance customers with numerous supplemental benefits and useful services in connection with legal matters of all kinds. Our goal is to upgrade this unique program of benefits and services continuously in the interest of customers and consumers.”

Key business figures for this line.

Key figures ARAG SE

(in thousand euros)

2021
Change
2020
2019
Sales
Gross premiums written 1,092,403 8.18 % 1,009,786 977,678
Earned premiums for own account 1,076,242 7.35 % 1,002,567 976,582
Costs
Cost of claims for own account 555,394 8.96 % 509,729 507,077
Claims ratio (basis: earned premiums) 51.60 % + 0.76 %-pts. 50.84 % 51.92 %
Cost of insurance business for own account 484,434 9.23 % 443,518 426,770
Cost ratio (basis: earned premiums) 45.01 % + 0.77 %-pts. 44.24 % 43.70 %
Overview of profit and loss
Underwriting result for own account 26,535 14.32 % 23,211 33,071
Income from capital investments 64,823 - 35.80 % 100,966 78,951
Other income/expenses - 45,373 5.01 % - 43,207 - 37,772
Profit on ordinary activities 45,985 - 43.21 % 80,970 74,251
Extraordinary operating result 0 n/a 0 0
Net income 23,491 - 63.42 % 64,216 51,848
Key Figures
Underwriting reserves/earned premiums (net) 149.48 % + 0.38 %-pts. 149.10 % 144.80 %
Equity/earned premiums 47.44 % - 4.13 %-pts. 51.57 % 49.44 %
 

Security in all legal matters

With an ARAG legal insurance policy, you are always in good hands whenever legal problems arise. With our innovative legal insurance concepts, we continually generate new impulses in both the German and international markets.

Business Line Composite Insurance

ARAG’s composite insurance business is concentrated primarily in Germany. The segment is served by ARAG Allgemeine. ARAG Allgemeine has demonstrated its strength as a provider of property, liability and accident insurance in a highly competitive market. The company is also Europe’s largest sports insurer with about 20 million leisure and competitive athletes insured.

Christian Vogée

"Customer satisfaction is the central focus of our daily work."

Christian Vogée, Board Member, Sales/Operations/Claims/Sports Insurance

“Customer satisfaction and service quality are not just hollow phrases at ARAG. They are the central focus of our daily work.”

Key figures for the business line

Key figures ARAG Allgemeine Versicherungs-AG

(in thousand euros)

2021
Change
2020
2019
Sales
Gross premiums written 210,578 5.90 % 198,850 188,134
Earned premiums for own account 200,103 5.19 % 190,223 180,410
Costs
Cost of claims for own account 101,391 9.98 % 92,187 100,178
Claims ratio (basis: earned premiums) 50.67 % 2.21 %-pts. 48.46 % 55.53 %
Cost of insurance business for own account 91,715 9.63 % 83,662 74,481
Cost ratio (basis: earned premiums) 45.83 % 1.85 %-pts. 43.98 % 41.28 %
Overview of profit and loss
Gross underwriting result before fluctuation reserve - 3,658 - 121.69 % 16,865 10,225
Underwriting result before fluctuation reserve for own account 6,282 - 54.26 % 13,736 5,228
Underwriting result after fluctuation reserve for own account 10,098 - 8.52 % 11,039 3,003
Income from capital investments 5,167 85.35 % 2,788 11,613
Other income/expenses - 3,342 - 6.27 % - 3,145 - 3,154
Profit on ordinary activities 11,923 11.63 % 10,682 11,462
Net income (before transfer of profits from profit transfer agreement) 11,816 10.16 % 10,726 11,282
Key Figures
Underwriting reserves/earned premiums for own account 141.11 % - 0.26 %-pts. 141.37 % 146.46 %
Equity/earned premiums for own account 27.65 % - 1.44 %-pts. 29.08 % 30.67 %
 

Innovative products and reliable insurance solutions

In every case – from accidents to burglary to sports injuries – you are on the safe side with ARAG Allgemeine insurance. We offer our customers security they can rely on with innovative, needs-based products.

Business Line Health Insurance

ARAG Health Insurance offers customers and agents a truly attractive price-performance spectrum in both private full-coverage and supplemental health and nursing care insurance. ARAG has been rated as the most popular health insurer in recognition of its product and service quality in a number of independent surveys.

Dr. Roland Schäfer - ARAG

“Ideal solutions for your health – to help you get well and stay well.”

Dr. Roland Schäfer, Board Member, Product Development, Underwriting and Sales

“You’re looking for attractive solutions that will help you get well or stay healthy – with a trustworthy partner at your side.”

Key figures for the business line

Key figures ARAG Krankenversicherungs-AG

(in thousand euros)

2021
2020
2019
Insurance portfolio
Health (monthly debit) 42,382 37,395 33,355
Premiums
Gross premiums written 484,429 430,220 393,199
Earned premiums for own account 483,319 429,914 392,593
Costs
Cost of claims for own account 274,163 239,351 230,179
Cost of insurance business for own account 97,375 76,375 48,981
Overview of profit and loss
Underwriting result for own account 22,195 28,746 27,022
Profit on ordinary activities 16,460 24,958 22,146
Net income 9,200 9,400 13,100
Key figures
Administrative expense ratio 2.4 % 2.4 % 2.4 %
Net yield 2.0 % 2.0 % 3.4 %
Equity ratio 17.7 % 18.8 % 19.2 %