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Brief profile

ARAG North America, Inc.
As of 31.12.2016

Incorporation: 1989
Legal form: Subsidiary of ARAG SE
Employees: 171
Premiums: 88 million EUR
Business focus: Legal insurance for consumers in the United States.

Contact data

Mailing address headquarter
ARAG North America Inc.
500 Grand Avenue, Suite 100
Des Moines, Iowa 50309
Point of contact
Jen Harken
Corporate Communications Manager
+1 515 246 1200
+1 515 246 8710


ARAG North America was originally founded in 1973 as a division of Midwest Mutual Insurance Company and began creating, marketing and administering a new group legal product. In 1989, ARAG purchased the organization and created ARAG Insurance Company.

Growth and development
ARAG North America is a leader in legal insurance. We give people and their families confidence and protection to handle life’s legal issues. ARAG partners with attorneys to provide essential legal services ranging from writing your will to representing you in a lawsuit. ARAG also offers additional services including identity theft protection and recovery, caregiving solutions, financial counseling and tax assistance.

We’re proud to receive significant national recognition for customer service excellence, including being named a BenchmarkPortal Top Contact Center – Small Centers Category. ARAG has received Benchmark Portal’s prestigious Top 100 Call Center award six out of the last seven years and been certified nine out of the last 10 years as a BenchmarkPortal Center of Excellence, a certification fewer than seven percent of applying companies receive.

ARAG in the USA today
ARAG North America headquarters are based in Des Moines, Iowa. In the United States, ARAG occupies a leading position in the legal insurance market. ARAG is a family-owned company – and we treat our customers, team members, and community like family too. We pledge to provide a positive workplace culture and customer experience.