We in the USA

Strong insurer in the USA

Milestones

Incorporation

ARAG USA was founded in 1973 as a division of Midwest Mutual Insurance Company, creating and administering a new group legal insurance product. In 1989, ARAG acquired the organization and formed ARAG Insurance Company.

Growth and development

ARAG USA’s growth is guided by four strategic pillars that drive sustainable performance, innovation and a consistently strong customer experience—for both clients and team members.

That focus has earned national recognition for service excellence and workplace culture. ARAG’s Customer Care Center has been named a BenchmarkPortal “Center of Excellence” multiple times, reflecting best‑in‑class operational and customer experience performance. ARAG USA is also consistently recognized as a Top Workplace in the United States and has earned Culture Excellence awards for areas such as leadership, innovation, compensation and benefits, purpose and values, and work‑life flexibility—based entirely on confidential employee feedback.

ARAG in the USA today

Headquartered in Des Moines, Iowa, ARAG USA is a leading provider of legal insurance in the United States, helping people address legal matters with confidence and less stress.

Our plans support everyday legal needs—whether planning ahead for life events like buying a home or starting a business, or navigating unexpected issues such as traffic matters, identity theft or caregiving for an aging parent. ARAG connects members with trusted local network attorneys, covering a wide range of legal matters and paying 100 percent of network attorney fees for most covered services.

In addition to legal coverage, ARAG offers complementary services including identity theft protection and recovery, caregiving resources, financial counseling and tax assistance.

As a family‑owned company, ARAG believes in long‑term relationships and treating people the right way—our customers, team members and communities alike.

Brief profile

ARAG USA

Contact data ARAG USA

Mailing address headquarter:
ARAG USA
500 Grand Avenue, Suite 100
Des Moines, Iowa 50309
USA

Point of contact: Jen Harken (Corporate Communications Manager)

Tel.: +1 515 246 1200

Fax: +1 515 246 8710

E-Mail: