Business Segments
ARAG Business Segments at a Glance
The Group operates in several insurance segments, covering a broad range of services.
ARAG and its multiple business lines
The ARAG Group is perhaps best known for its products and services in the field of legal insurance as the leading legal insurer worldwide. It has also gained a solid reputation as an attractive multi-segment insurance provider in its German home market.
And thereby, ARAG SE plays an important role as operating management company for the ARAG Group: The members of its Board of Management are responsible for the strategic management of the Group, for German business operations in the field of legal insurance and for the international companies.
The composite and health insurance segments are served by ARAG subsidiaries. ARAG Kranken and ARAG Allgemeine complement ARAG’s portfolio of quality insurance products outside the field of legal insurance.
Business Line Legal Insurance
Since its early years as a legal insurance pioneer, ARAG has dedicated itself to serving as a partner to its customers. The company most recently redfined the German market with its innovative new legal insurance products.
“We aim for continuous improvement.”
Hanno Petersen, Group Board Member, IT/Operations
“ARAG offers comprehensive, affordable cost coverage for legal disputes. We also support our legal insurance customers with numerous supplemental benefits and useful services in connection with legal matters of all kinds. Our goal is to upgrade this unique program of benefits and services continuously in the interest of customers and consumers.”
Key business figures for this line in 2024
|
Gross premiums written |
1,542,443 T € 2023: 1,232,716 T € |
|---|---|
|
Net income for the year |
50,226 T € 2023: 21,883 T € |
|
Underwriting result net of reinsurance |
77,603 T € 2023: 44,248 T € |
|
Underwriting result net of reinsurance |
36,775 T € 2023: 41,521 T € |
|
Claims incurred net of reinsurance |
783,454 T € 2023: 626,490 T € |
|
Claims ratio net (basis: premiums earned) |
53.0 % 2023: 51.1 % |
|
Cost ratio (basis: premiums earned) |
43.4 % 2023: 44.1 % |
Business Line Health Insurance
ARAG Health Insurance offers customers and agents a truly attractive price-performance spectrum in both private full-coverage and supplemental health and nursing care insurance.
“Ideal solutions for your health – to help you get well and stay well.”
Dr. Roland Schäfer, Speaker of the Management Board of ARAG Krankenversicherungs-AG
“You’re looking for attractive solutions that will help you get well or stay healthy – with a trustworthy partner at your side.”
Key figures for the business line in 2024
|
Earned premiums for own account |
747,332 T € 2023: 636,645 T € |
|---|---|
|
Net income |
11,700 T € 2023: 12,500 T € |
|
Profit on ordinary activities |
19,861 T € 2023: 18,576 T € |
|
Underwriting result for own account |
26,800 T € 2023: 24,476 T € |
|
Health (monthly debit) |
66,241 T € 2023: 56,648 T € |
|
Cost of insurance business for own account |
157,717 T € 2023: 137,256 T € |
|
Acquisition cost ratio |
19.3 % 2023: 19.4 % |
Business Line Composite Insurance
ARAG’s composite insurance business is concentrated primarily in Germany. The segment is served by ARAG Allgemeine. ARAG Allgemeine has demonstrated its strength as a provider of property, liability and accident insurance in a highly competitive market. The company is also Europe’s largest sports insurer with more than 20 million leisure and competitive athletes insured.
"Customer satisfaction is the central focus of our daily work."
Christian Vogée, Speaker of the Management Board of ARAG Allgemeine
“Customer satisfaction and service quality are not just hollow phrases for us. They are the central focus of our daily work.”
Key figures for the business line in 2024
|
Gross premiums written |
224,991 T € 2023: 213,839 T € |
|---|---|
|
Net income for the year |
8,681 T € 2023: 12,158 T € |
|
Profit/loss from ordinary activities |
8,907 T € 2023: 12,658 T € |
|
Underwriting sult before equalization provision, net of reinsurance |
- 12,406 T € 2023: 6,082 T € |
|
Claims incurred net of reinsurance |
130,693 T € 2023: 108,159 T € |
|
Claims ratio (basis: premiums earned) |
60.9 % 2023 52.4 % |
|
Cost ratio (basis: premiums earned) |
44.5 % 2023: 44.1 % |