We in the Netherlands

Strong insurer in Netherlands

Milestones

Incorporation

ARAG founded its first international subsidiary in the Netherlands in 1962 – as one of the very first providers in the Dutch legal insurance market and at the moment the second largest legal service provider in The Netherlands. In August 2012, the company became a branch of ARAG SE and is one of ARAG Group’s largest international entities. As an independent legal problem solver, ARAG Netherlands sells legal insurance policies through brokers and directly to customers through its website. We operate in both the private and business markets, sell legal insurance policies and offer a wide range of services to policy holders.

Growth and development

ARAG Netherlands supports over a million clients across a wide range of legal areas, assisting to both business and individual needs. In 2025 alone, ARAG Netherlands handled around 135,000 legal advice calls and processed up to 60,000 claims. Almost all of these claims were resolved by our own team of top lawyers and legal counselors. This commitment to handling matters with our own legal experts reflects in our consistently high customer satisfaction ratings. In 2024, ARAG Netherlands achieved an 8.2 rating for case handling and an 8.7 for legal advice over the phone. Looking ahead, customer satisfaction and experience remains a top priority on our strategic agenda. Leveraging AI technologies, we are actively exploring ways to support our legal experts, allowing them to keep their focus on what truly matters: supporting, advising and reassuring our valued clients.

ARAG in the Netherlands today

We strive to make justice accessible and affordable for all, following in the footsteps of our founding father, Heinrich Faβbender, who advocated this cause in 1935. His brave and revolutionary vision remains as relevant today as ever, particularly as access to justice continues to grow more complex. Alongside affordability, the importance of digital access to top-tier legal assistance is on the rise. This entails access to knowledge, tools, and digital services, as well as to lawyers who are genuinely committed to assisting people in need.

Our employees: the beating heart of ARAG in the Netherlands

To effectively achieve the ambitions in our shared meaningful mission , we highly prioritize personal and professional growth and closely attend to the physical-, mental-, financial- and social well-being of our employees. We believe that this enhances job satisfaction and creates an environment that empowers our employees. One that gives room to grow, think and make decisions. . An environment where employees not only work hard, but also work from the heart in our family owned organization. Because together we make a world of difference.

Social engagement

In addition to providing legal support, we are also actively involved in broader social initiatives in Dutch society.

That is why we are proud partner of:

• Referees of the Royal Dutch Football Association (KNVB)

• Partner of HYROX* in The Netherlands

• Stichting (Gelijk)waardig Herstel

• Emma at Work

• Open Universiteit / Rechtswinkel Heerlen

The match with the judges at HYROX and referees at the KNVB feels very natural to us. ARAG stands for equal opportunities in society and that fits seamlessly with the role the HYROX judges and KNVB Referees have in making sure the race or match is fair and that the right rules are in place.

Through our social partnerships, we focus on ensuring equal access to society and a fair society. Our employees wholeheartedly contribute to all these causes, and dedicate themselves to building a society that is equal and fair.

* Hyrox is a global fitness concept that brings together strength, endurance and mental toughness in a unique race.

Brief profile

ARAG SE Nederland

Contact data ARAG Netherlands

Mailing address headquarter:
ARAG SE Nederland
Kastanjelaan 2
3833 AN Leusden
Netherlands

Point of contact: Jessica Klugkist (Head of Corporate Communications)

Tel.: +31 33 43 42 342

E-Mail: