ARAG.com uses cookies to guarantee the best possible service for you. If you continue to use this site, you are agreeing to the use of cookies. More about cookies

ARAG and its multiple business lines

The ARAG Group is perhaps best known for its products and services in the field of legal insurance. But it has also gained a solid reputation as an attractive multi-segment insurance provider in its German home market.

And thereby, ARAG SE plays an important role as operational holding company for the ARAG Group: The members of its Board of Management are responsible for the strategic management of the Group, for German business operations in the field of legal insurance and for the international companies.

The composite, health and life insurance segments are served by ARAG subsidiaries. ARAG Allgemeineand ARAG Kranken complement ARAG’s portfolio of quality insurance products outside the field of legal insurance.

ARAG Business Segments

Business Line Legal Insurance

Since its early years as a legal insurance pioneer, ARAG has dedicated itself to serving as a partner to its customers. The company most recently redfined the German market with its innovative new legal insurance products.

Hanno Petersen

“We aim for continuous improvement.”

Hanno Petersen, Group Board Member, IT/Services

“ARAG offers comprehensive, affordable cost coverage for legal disputes. We also support our legal insurance customers with numerous supplemental benefits and useful services in connection with legal matters of all kinds. Our goal is to upgrade this unique program of benefits and services continuously in the interest of customers and consumers.”

Key business figures for this line.

Key figures ARAG SE (in thousand euros)
2016
Change
2015
2014
Sales
Gross premiums written 824,616 7.63 % 766,127 727,541
Earned premiums for own account 814,252 7.69 % 756,133 723,339
Costs
Cost of claims for own account 415,393 3.83 % 400,070 403,026
Claims ratio (basis: earned premiums) 51.0 % - 1.9 %-pts. 52.9 % 55.7 %
Cost of insurance business for own account 364,385 5.69 % 344,781 321,160
Cost ratio (basis: earned premiums) 44.8 % - 0.8 %-pts. 45.6 % 44.4 %
Overview of profit and loss
Underwriting result for own account 30,377 169.61 % 11,267 403
Income from capital investments 72,679 1.48 % 71,620 77,279
Other income/expenses - 35,028 - 10.85 % - 39,291 - 35,805
Profit on ordinary activities 68,028 56.04 % 43,596 41,876
Extraordinary operating result 0 n/a 0 0
Net income 31,663 37.89 % 22,963 27,503
Key Figures
Underwriting reserves/earned premiums (net) 156.5 % - 9.7 %-pts. 166.2 % 170.5 %
Equity/earned premiums 51.9 % - 1.8 %-pts. 53.7 % 55.0 %
 

Security in all legal matters

With an ARAG legal insurance policy, you are always in good hands whenever legal problems arise. With our innovative legal insurance concepts, we continually generate new impulses in both the German and international markets.

Business Line Composite Insurance

ARAG’s composite insurance business is concentrated primarily in Germany. The segment is served by ARAG Allgemeine. ARAG Allgemeine has demonstrated its strength as a provider of property, liability and accident insurance in a highly competitive market. The company is also Europe’s largest sports insurer with some 21 million leisure and competitive athletes insured.

Christian Vogée

"Customer satisfaction is the central focus of our daily work."

Christian Vogée, Board Member, Sales/Operations/Claims/Sports Insurance

“Customer satisfaction and service quality are not just hollow phrases at ARAG. They are the central focus of our daily work.”

Key figures for the business line

Key figures ARAG Allgemeine Versicherungs-AG (in thousand euros)
2016
Change
2015
2014
Sales
Gross premiums written 175,870 4.39 % 168,476 164,884
Earned premiums for own account 168,212 3.35 % 162,766 157,912
Costs
Cost of claims for own account 91,197 12.38 % 81,150 90,534
Claims ratio (basis: earned premiums) 54.22 % 4.36 %-pts. 49.86 % 57.33 %
Cost of insurance business for own account 64,675 0.64 % 64,264 61,959
Cost ratio (basis: earned premiums) 38.45 % - 1.03 %-pts. 39.48 % 39.24 %
Overview of profit and loss
Gross underwriting result before fluctuation reserve 18,671 - 1.76 % 19,006 4,095
Underwriting result before fluctuation reserve for own account 12,345 - 27.87 % 17,114 5,569
Underwriting result after fluctuation reserve for own account 7,322 - 50.04 % 14,656 15,796
Income from capital investments 8,914 27.46 % 6,994 12,515
Other income/expenses - 2,201 66.72 % - 6,612 - 4,222
Profit on ordinary activities 14,035 - 6.66 % 15,037 24,089
Net income (before transfer of profits from profit transfer agreement) 14,019 - 6.63 % 15,015 23,889
Key Figures
Underwriting reserves/earned premiums for own account 142.78 % 3.06 %-pts. 139.72 % 146.20 %
Equity/earned premiums for own account 32.89 % - 1.10 %-pts. 33.99 % 35.03 %
 

Innovative products and reliable insurance solutions

In every case – from accidents to burglary to sports injuries – you are on the safe side with ARAG Allgemeine insurance. We offer our customers security they can rely on with innovative, needs-based products.

Business Line Health Insurance

ARAG Health Insurance offers customers and agents a truly attractive price-performance spectrum in both private full-coverage and supplemental health and nursing care insurance. ARAG has been rated as the most popular health insurer in recognition of its product and service quality in a number of independent surveys.

Dr. Roland Schäfer - ARAG

“Optimum insurance coverage that is sure to remain affordable in the long term.”

Dr. Roland Schäfer, Board Member, Product Development, Underwriting and Sales

“ARAG Health Insurance regards real customer benefit and business success as inseparable. Thus we stand for the best health and nursing-care insurance and ensure that it remains affordable for our customers in the long term.”

Key figures for the business line

Key figures ARAG Krankenversicherungs-AG (in million euros)
2016
2015
2014
Insurance portfolio
Health (monthly debit) 30.2 29.4 28.7
Premiums
Gross premiums written 356.9 347.5 340.5
Earned premiums for own account 356.5 346.9 339.9
Costs
Cost of claims 202.8 193.8 191.4
Cost of insurance business for own account 38.2 38.1 39.5
Overview of profit and loss
Underwriting result for own account 8.6 14.5 18.1
Profit on ordinary activities 6.8 11.1 15.5
Net income 6.7 8.0 7.5
Key figures
Administrative expense ratio 2.4 % 2.8 % 2.9 %
Net yield 3.8 % 3.1 % 4.2 %
Equity ratio 15.5 % 15.0 % 13.9 %
 

Business Line Life Insurance

Key figures for the business line

Key figures Lebensversicherungs-AG (in million euros)
2016
2015
2014
Insurance portfolio
Life (insured amount) 6,800.0 7,265.6 7,281.3
Premiums
Gross premiums written 213.7 220.3 221.6
Earned premiums for own account 208.4 215.8 216.7
Costs
Cost of claims 233.1 229.0 238.9
Cost of insurance business for own account 23.0 29.7 43.4
Overview of profit and loss
Net profit before provision for bonuses and rebates (after direct credit from valuation reserves) 6.2 4.2 13.5
Profit of ordinary activities 0.1 3.3 8.5
Net income 3.7 0.0 1.0
Key Figures
Administrative expense ratio 3.4 % 3.5 % 3.6 %
Net yield 4.8 % 4.2 % 5.6 %
Equity ratio 22.7 % 20.3 % 19.7 %